Refund policy

Styles Eligible For Refund

If a shoe is not marked "Final Sale" or "Exchange Only" it is eligible for our full return policy. We're pleased to offer refund, exchange or store credit on these styles ordered through our website and shipped domestically within the US. Items must be in unworn condition and postmarked for return within 14 days of receipt to ensure eligibility. The cost of return shipping will be deducted from items returned for refund.We are happy to offer complimentary return shipping for items returned for exchange or store credit.

Styles Eligible for Exchange

Styles marked FREE EXCHANGEcan be returned for exchange or store credit only. These styles are not eligible for a refund. We are pleased to offer exchange or store credit on these styles ordered through our website and shipped domestically within the US. Items must be in unworn condition and postmarked within 14 days of receipt to ensure eligibility.  Exchanges are based on availability. In the instance that you're unable to make an exchange, store credit will be issued. It is valid for 5 years and can be used either in our retail store or on our website. We are happy to offer complimentary return shipping for items returned for exchange or store credit. 

Please feel free to contact us should you have any questions.

Final Sale

Styles marked FINAL SALE may not be returned or exchanged under any circumstance.

International Sales

All international sales (orders shipped outside of the United States) are final and may not be exchanged or returned. We regret that we are not able to extend our full policy to orders shipped internationally, however, once shipped the duties and taxes paid to the authorities in your country are not recoupable by us, resulting in our inability to refund you the full amount paid, or to guarantee you will not be charged duties twice on an exchange.  Please be sure you understand the terms and cost of shipping and duties described on our Shipping and Delivery page before making an international order..