Policies


COOKIES

A cookie is a small text file that is saved to and retrieved from your computer or mobile device. If you use our site and have cookies on your browser, we understand this as accepting our usage of cookies.


HOW COCLICO USES COOKIES:

Coclico uses cookies to help provide the best experience for our customers. We may use temporary or permanent cookies when you access our website. We use both first and third party cookies to collect statistics and user data to optimize our site and to present you with relevant marketing material. Some third party cookies are set by social media providers that we utilize and are independent of our control. These include: MailChimp, Facebook, Instagram, and Pinterest. These providers have their own separate cookie policy.


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Data forwarded to third parties is only used to optimize our site and to present you with relevant marketing material. These include: MailChimp, Facebook, Instagram, and Pinterest. 


HOW LONG DO WE STORE YOUR DATA?

Coclico does not store your data. You can erase cookies from your computer or mobile device, or you can choose to disable cookies or to receive a notification each time a new cookie is sent from your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.



PRIVACY NOTICE

We firmly believe in protecting your privacy and the security of your personal information. We do not rent, sell or distribute our customer base or newsletter subscribers to anyone. We never have and never will. 


WHO CONTROLS YOUR PERSONAL DATA?

Coclico is the controller of the personal data you submit and is responsible for your personal data under applicable data protection law.


WHO CAN ACCESS YOUR DATA?

We do not sell your data. Data that is forwarded to third parties we utilise; MailChimp, Facebook, Instagram, Pinterest, Tumblr and Twitter is only used to provide you with our services.



You have the right to erase any personal data processed by Coclico at any time except for the following situations:

  • You have an ongoing matter with Customer Service.
  • You have an open order which has not yet been shipped.
  • You have an unsettled debt with Coclico.
  • You are suspected or have misused our services within the last four years.
  • You have made a purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.
Erasure of any personal data withdraws the ability for Coclico to trace previous proof of purchase and may prevent the opportunity to exchange or refund an item.

 

Right to object to direct marketing:
You have the right to object to direct marketing. You can opt out from direct marketing by following the instructions in the footer of each newsletter.


UPDATES TO OUR PRIVACY NOTICE:

We may update our Privacy Notice from time to time. The latest version of the Privacy Notice is always available on our website.