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Returns and Exchanges

WE HOPE THAT YOU LOVE YOUR SHOES, BUT IN THE EVENT THAT THEY DON'T WORK OUT PLEASE CONTACT US AT SHOP@COCLCIO.COM OR 212-965-5462 WITHING 10 DAYS OF RECEIPT TO RECEIVE A RETURN AUTHORIZATION. BOXES UNACCOMPANIED BY AN RA#  WILL BE RETURNED TO SENDER.

THIS ITEM IS:
_____   Eligible for Return
_____   Eligible for Store Credit
_____   Eligible for Exchange
_____   Final Sale, no returns or exchanges

Sale items marked down to 40 % or greater are FINAL SALE and not eligible for return, exchange, or store credit.

All international sales are FINAL SALE.

 

EXCHANGE OR STORE CREDIT

Full price items, or items on sale for less than 40%, are eligible for exchange or store credit.

If you are not fully satisfied with the fit, color or styling of your product we will happily exchange it. Contact us with your request and we will do everything possible to get the right thing to you.

We offer FREE return shipping on exchanges to aid the process of getting you the right pair!

Once you contact us we will email you a return-shipping label.

Exchanges are subject to availability.